Versand
UK Domestic Delivery
We take every care to ensure your boutique items reach you swiftly and in perfect condition.
- Same-Day Despatch: Orders placed before 12:00 noon (UK local time) on weekdays are typically despatched the same day. Orders received after 12:00 noon or over the weekend will be despatched the following working day.
- Standard Delivery Timeline: Please allow 3 to 5 working days for delivery from your date of despatch.
- Our Trusted Carriers: For our standard domestic deliveries, we primarily use Royal Mail Tracked 48 where possible. Depending on parcel sizes, we may also utilise EVRI, YODEL, or other reliable courier networks.
- Remote Locations: Deliveries to more remote areas of the UK—including the Highlands and Islands, Channel Isles, Isle of Man, Northern Ireland, Eire, and the Scilly Isles—may take slightly longer. Please allow up to 7 working days from the date of despatch.
- Express Delivery Requirements: If you require your order urgently, please contact us before purchasing so we can provide a custom quote for the fastest available premium courier service to meet your needs.
- Delivery Conditions & Signatures: Some deliveries may require a physical signature upon arrival. We recommend specifying a secure address where someone will be available to receive the package. If you explicitly request a parcel to be left in a safe place or delivered without a signature, please note this is done entirely at your own risk.
Order Shortages & Transit Claims
Upon receiving your delivery, please inspect your packages carefully before signing or opening.
- Shortages: It is the customer's responsibility to verify and sign for the correct number of packages as indicated on the carrier's delivery note. Please notify us of any shortages within 2 days of delivery.
- Incorrect Goods: If you have received an incorrect item, please get in touch with our team within 2 days of delivery so we can rectify it immediately.
- Damage in Transit: If your goods arrive visibly damaged, you have the right to refuse the parcel. Please ensure the damage is clearly noted on the carrier's delivery documentation and inform us within 2 days of the delivery attempt.
International Delivery
We are delighted to now offer international shipping on a curated selection of Little Babybox products, including our clothing, shoes, accessories, toys, and keepsakes.
Currently available for international delivery: Our clothing, shoes, accessories, soft toys, blankets, swaddles, keepsakes, and selected gift items. Please browse our full international range at checkout.
Currently available for UK delivery only: Our Gift Boxes, Christening Gowns, Special Occasion Dresses, and Shawls are reserved for UK domestic delivery at this time. We hope to extend these internationally soon.
Duties, Taxes & Transparent Pricing: To ensure complete transparency, international taxes are calculated directly at checkout based on your delivery choice.
- Express Delivery — all local country VAT and customs duties are fully pre-paid. Your package arrives fully pre-cleared with no unexpected doorstep charges.
- Standard Delivery — a lower upfront shipping cost; local country VAT and handling fees will be collected by your local postal carrier upon arrival.
Currency: All website prices are displayed in the currency of your region. EU customers will see prices in Euros (€); all other international customers will see prices in Pounds Sterling (£). Exchange rates are managed automatically.
Tracking & Timelines: International orders are despatched on weekdays using a fully tracked international shipping service. Please allow 3–7 business days for Express shipments and up to 14 days for Standard shipments from the date of despatch, subject to local customs processing.